Stan Davis is renowned for his visionary thinking and consistently fresh insights on the changing world of business. It was Davis who first coined the term "mass customizing" in his 1987 book, Future Perfect, which Tom Peters called the "Book of the Decade". His most recent book, Blur: The Speed of Change in the Connected Economy, once again challenges conventional thinking and landed squarely on Business Week's best seller list with more than 85,000 copies in print during the first three months.

Ahead of any digerati, Davis pointed to the technologically-induced phenomenon of disintermediation. Long before time-based competition became reality, he implored managers to take time out of their value chains. And as a precursor to Pine & Gilmore's identification of the Experience Economy, Davis urged companies to increase the ratio of intangibles to tangibles in their offerings. His next book, Future Wealth, addresses the ways in which wealth will be created, controlled, measured, and traded.

Joe Pine wrote the award-winning book Mass Customization: The New Frontier in Business Competition in which he details the shift companies are making from mass producing standardized offerings to mass customizing goods and services that efficiently fulfill the unique needs of individual customers.

As the world's foremost authority on Mass Customization, Pine co-founded Strategic Horizons LLP with Jim Gilmore, forming a thinking studio dedicated to helping executives see the world differently. Pine & Gilmore work with Fortune 500 companies and entrepreneurial start-ups alike, helping them explore the power and promise of Mass Customization's fundamental truth: customers don't want choice, they just want exactly what they want.

 

Jim Gilmore is the stimulating provocateur corporations enlist when seeking to supercharge teams with innovative thinking. He turns a room upside-down with passionate energy and creative insight, making it impossible to ever see business in the same old light.

Gilmore presents a refreshingly unique perspective. In collaboration with partner Joe Pine, their ideas have been featured in today's leading business publications including Harvard Business Review, Strategy & Leadership, and The Wall Street Journal. Pine & Gilmore have co-authored the book Every Business a Stage: Why Customers Now Want Experiences, to be published in early 1999 by Harvard Business School Press. Their new book will examine the value customers now demand beyond goods and services, and how leading companies must stage memorable experiences as distinct economic offerings.